Audience: New Clients, Onboarding Teams, Sales Reps
Topic: Package Scope & Capabilities
Overview
Welcome to the PayPlan family! We are thrilled to help you launch your financing program.
To ensure a smooth and rapid launch, we want to make sure your business goals align perfectly with the package you have selected. PayPlan is a modular platform designed to grow with you. Features that a large bank uses (like custom APIs) are often overkill for a retail store, while a retail store's need for speed might be too simple for a complex lender.
This guide explores the specific superpowers—and the intentional limits—of each tier. Reviewing this will help us build exactly what you need, right from Day 1.
For a full line-by-line comparison of every feature, you can always reference our Standard Feature List and Enterprise Feature List.
1. PayPlan Starter
Best For Retailers and Service Providers. Retailers offer goods and services, and service companies.
The Vibe: Fast & Frictionless. You are here to remove price barriers and close sales, not to become a bank branch.
|
What You GET (The Superpowers) |
What is Saved for Later (The Limits) |
|
Simplicity: A streamlined checkout process designed to get a "Yes" in seconds. |
Interest Rates (APR): Starter is designed for "Lease Fees" or flat "Factor Rates" (e.g., pay $120 for a $100 item). It does not handle complex APR amortization schedules. |
|
Knock-Out Rules: Automatically filter out applicants who don't meet your basics (e.g., "Must make $1,500/mo"). |
Complex Decision Trees: You cannot build multi-layered "If This, Then That" logic. It is a straightforward Pass/Fail system to keep things moving fast. |
|
Your Brand: The application portal features your logo and colors so customers trust the experience. |
Custom Code: We cannot rewrite the HTML or CSS of the application page. The layout is standardized to ensure it works perfectly on every mobile device. |
|
Automated Collections: The system chases missed payments for you automatically. |
Custom Integrations: Starter does not include API access to connect with your own internal CRM or ERP systems. |
Is Starter right for you? If you are looking to offer simple payment plans to help customers buy your goods or services, you are in the perfect spot. If you need to report repayment history to credit bureaus or charge interest, you’ll want to look at Core.
2. PayPlan Core
Best For: Emerging Lenders & Portfolio Builders
The Vibe: Building a Foundation. You are ready to manage risk, charge interest, and build a serious loan portfolio.
|
What You GET (The Superpowers) |
What is Saved for Later (The Limits) |
|
The Math Engine: Full support for Interest (APR), Amortization schedules, and Truth-in-Lending disclosures. |
Tiered Automation: While you can charge interest, everyone gets the same offer structure. You cannot automatically give "Gold" customers 10% and "Bronze" customers 20% without a human manually adjusting it. |
|
Hybrid Underwriting: A smart mix of automation and control. The system filters the obvious bad deals, and you review the rest. |
Instant AI Decisions: The system flags deals for your review, but it doesn't use Machine Learning to predict default rates instantly. |
|
Credit Reporting: (Add-on) The ability to report borrower payment history to credit bureaus, helping them build credit. |
Custom Scorecards: You cannot import your own proprietary risk algorithm or scoring model just yet. |
|
Standard Documents: We provide compliant Loan Agreement and TILA templates ready to go. |
Complex Doc Logic: You cannot serve 50 different contract variations based on 50 different zip codes. We keep it standardized for compliance safety. |
Is Core right for you? Core is fantastic for establishing a lending arm. However, if you find yourself spending too much time manually adjusting offers for different risk levels, the Pro automated engine might be your next step.
3. PayPlan Pro
Best For: Scaling Lenders & Multi-Product Businesses
The Vibe: Automation & Agility. You have volume, and you need the system to do the thinking for you.
|
What You GET (The Superpowers) |
What is Saved for Later (The Limits) |
|
The Decision Engine: This is the big one. Use DMN-based logic to price risk dynamically and approve deals 24/7 without staff. |
Full API Access: You have access to our powerful integrations (like Plaid), but you cannot build your own custom integrations into the backend code. |
|
Risk-Based Pricing: Automatically reward better customers with better terms (e.g., 700+ credit score gets a lower rate). |
Niche Data Sources: You are limited to our pre-integrated data partners. We cannot plug in a highly specific or niche data provider that isn't already in our ecosystem. |
|
Multi-Product Support: Run a "Lease-to-Own" program alongside an "Installment Loan" program under one roof. |
Custom Engineering: We configure the robust tools we have; we do not write new code for unique, one-off features for a single tenant. |
Is Pro right for you?
Pro is a powerhouse configuration platform. But if you need to connect PayPlan to a proprietary internal software system or build a completely bespoke workflow, check out the Enterprise Feature List.
4. PayPlan Enterprise
Best For: Institutional Lenders & National Brands
The Vibe: Total Ecosystem Control. You want to build a bespoke lending machine that integrates with everything.
|
What You GET (The Superpowers) |
The Reality Check |
|
Full API Access: Push and pull data to any system you own (CRMs, Data Warehouses, Mobile Apps). |
Physics & Compliance: We can do almost anything, but we still can't break the laws of physics or banking regulations! |
|
Custom Integrations: We can connect to your proprietary internal tools and workflows. |
Timeline Reality: Custom builds take time. "Enterprise" means "Possible," not "Instant." We work with you on a strategic roadmap. |
|
Dedicated Infrastructure: Isolated server environments for maximum speed and security compliance. |
Active Partnership: Highly customized workflows require your team to be actively involved in testing and maintenance. |
Summary: Finding Your Lane
Sometimes it helps to see it at a glance. Here is a quick check to see if you are in the right vehicle for your journey:
|
"I want to..." |
Starter |
Core |
Pro |
Enterprise |
|
Offer different rates based on credit score |
✅ |
✅ |
✅ |
✅ |
|
Approve people automatically in seconds |
✅ |
✅ |
✅ |
✅ |
|
Charge Interest (APR) |
❌ |
✅ |
✅ |
✅ |
|
Manually review & underwrite specific deals |
❌ |
✅ |
✅ |
✅ |
|
Edit the text in my customer emails |
❌ |
✅ |
✅ |
✅ |
|
Report borrower history to Credit Bureaus |
❌ |
✅ |
✅ |
✅ |
|
Change payment schedules or terms on the fly |
❌ |
❌ |
✅ |
✅ |
|
Run multiple loan products (e.g., LTO + Installment) |
❌ |
❌ |
✅ |
✅ |
|
Connect PayPlan to my CRM (API) |
❌ |
❌ |
❌ |
✅ |
Think You Need More Power?
Did you start with Core but realize you really want that Risk-Based Pricing from Pro? Don't worry!
We can upgrade your license instantly to unlock those features. We want you to have the right tools for the job. If you feel like you're hitting a ceiling, just chat with your Implementation Manager. We’ll help you decide if it’s an upgrade you need, or if we can solve it with your current toolkit.